Statement to Memex Customers, Business Partners, Staff – COVID-19
Ensuring the health and safety of our people, customers, and business partners is our top priority right now. Given the growth in the number of cases of COVID-19 in North America, and continued uncertainty around the world, we are undertaking additional measures to protect employees, their families, our customers, business partners and communities.
We value your business and our goal is to ensure that we continue to provide you with a high level of service.
Like you, we are continuously monitoring information from official health organizations and planning and adjusting for business continuity in changing scenarios. Here are some of the steps we’ve taken:
Delivering and Maintaining Client Service to You
We realize that business has to continue as usual where possible, which includes continuing to provide you with the level of service that you expect and require. We have taken steps to ensure that the timeliness and quality of that work remains unaffected. Wherever possible, our Client Services Representatives, development and other resource staff will be working remotely.
Our approach to business communications will remain largely unchanged, undertaken through direct telephone call or group teleconferencing. We provide join.me links and dial-in numbers for any customer interaction/meetings requiring the sharing of visual information.
We have temporarily postponed all on-site installations, with the expectation to re-evaluate conditions at the beginning of April. We have put restrictions in place for all non-essential business travel, with absolutely no travel to highly affected areas within North America.
Ensuring a Safe and Clean Environment
We have made it a priority to monitor Memex personnel for COVID-19 symptoms, while also regularly
communicating Health Canada’s guidance and providing reminders on the established steps to take to stay safe and avoid spreading the virus. Additional cleaning protocols, including office-cleaning and supplying additional hand sanitizer stations in our reception and common areas, are in effect.
We have asked anyone who feels unwell to work from home or to rest until they are fit to be at the office. We have enhanced this policy and now ask any employee who experiences symptoms of COVID-19 or who has come into contact with someone awaiting test results to work from home and to follow Health Canada recommendations. This includes self-isolation for those who have contracted the virus or come into contact with someone who has tested positive, or who have returned from travel from a country or region that public health officials have deemed to be high risk.
Ensuring business continuity
As part of our emergency preparedness and our normal business protocol, we have established business continuity plans that include flexible remote work options and training. We are making every effort to ensure that we can provide you with the same timely service you are used to, while providing safe working conditions for our people.
Our relationship with you is important. This is an unprecedented time for everyone, and we ask you to stay connected with us and let us know if there is anything, we can do to assist you at this time.
Click Here to download the complete statement
BURLINGTON, ON / ACCESSWIRE / September 6, 2018 / MEMEX Inc. (“MEMEX” or the “Company”) (TSX-V: OEE) is proud to announce that it will be showcasing and demonstrating its latest release of MERLIN Tempus Enterprise Edition (EE) at the International Manufacturing Technology show (IMTS) 2018, being held at McCormick Place in Chicago. The show runs from September 10th through the 15th, and MEMEX will be located at booth 133368.
Developed utilizing the latest technology (HTML5, .NET, RESTful API’s), MERLIN Tempus’ real-time data collection capabilities can capture machine-generated information and real-time sensor data including alarm states, feed and speed rate overrides, as well as various other green-light metrics. This data can then be contextualized in a wide array of easy-to-read visual dashboards and KPI reports.
Tempus provides for easy navigation and has many enhanced features useful to production personnel, engineers, operators and managers for shop floor production operations, including role-based dashboards, Op-Step management functionality, priority and alternate machine routings, asset management, traceability, event manager pan and zoom, analytics, and advanced data source conditioning. The ‘enterprise edition’ allows for all this plus, with its new durable gateway architecture, allows for multi-plant operations across time zones. The EE also offers bi-directional communication to virtually all ERP systems.
“The 5-steps to success in Data-Driven Manufacturing are: Connect – Visualize – Analyze – Optimize – Monetize. MERLIN Tempus allows manufacturers to take control of this process and optimize operational efficiency at a whole new level.”, says David McPhail, CEO & President, MEMEX Inc., “This release of MERLIN is the most scalable and powerful plant monitoring software in the Company’s history.”
About MEMEX Inc.:
Established in 1992, MEMEX grew to be an industry leader in Industry Internet of Things (IIoT) through the development of MERLIN Tempus, an award-winning platform that delivers real-time, tangible increases in manufacturing productivity. MEMEX is on the leading edge of industry trends in computing power, machine connectivity, industry standards, advanced software technology, and manufacturing domain expertise.
Our persistent pursuit of innovative IIoT solutions led to a comprehensive understanding of the challenges manufacturers face. We made it our mission to, “successfully transform factories of today into factories of the future.” As the global leader in Machine to Machine (M2M) connectivity solutions, our hardware and software products create unparalleled visibility at all levels, from “Shop-Floor-to-Top-Floor.”
The MERLIN Tempus Suite provides effective quantification and management of Overall Equipment Effectiveness (OEE) by revealing hidden capacity using real-time objective data. Further, it offers sustainable benefits that enable world class OEE such as reducing costs, incorporating strategies for continuous LEAN improvement, and boosting bottom line financial performance. For more information, please visit: www.MemexOEE.com
For inquiries please contact:
Sean Peasgood, Investor Relations
|Rashi Rathore, Marketing Manager
|David McPhail, President & CEO
MEMEX, with its visionary attitude, has been on the leading-edge of the convergence of the industry trends in Computing Power, Connectivity of Machines, Industry Standards, Advanced Software Technology, and Manufacturing Domain Expertise. MEMEX is the developer of MERLIN, an award winning IIoT technology platform that delivers tangible increases in manufacturing productivity in real-time.
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